Financial aid

The Financial Aid team provides advice and advocacy around Government student loans, as well as issuing loans for students in financial need.

Their website includes useful information about managing your money and other financial matters. You can also book an appointment to speak with a specialist staff member – appointments can be made via Skype or phone.

Find out more


Contact us

Your dedicated Online Student Support Team can help with all your administrative questions.

Online chat: Click the blue chat icon at the bottom right of this page
Email: study-online@unimelb.edu.au
Phone: +61 3 8344 0149
Opening hours: Mon to Fri 8am–9pm, Sat & Sun and University of Melbourne observed Public Holidays 10am–5pm AEST/AEDT