Special consideration

If you experience unexpected circumstances that significantly affect your studies, you may be eligible for an extension or Special Consideration.

As an online student you are eligible for the same consideration as on-campus students.

If your circumstances are likely to affect your ability to submit assessment for 10 days or less, you may want to consider applying for an extension.

If you will be affected for longer than 10 days, please see the current students page for more information and advice about Special Consideration.


Contact us

Your dedicated Online Student Support Team can help with all your administrative questions.

Online chat: Click the blue chat icon at the bottom right of this page
Email: study-online@unimelb.edu.au
Phone: +61 3 8344 0149
Opening hours: Mon to Fri 8am–9pm, Sat & Sun and University of Melbourne observed Public Holidays 10am–5pm AEST/AEDT